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For the past 45 years, the Mass Transit Railway (MTR) has been an integral part of Hong Kong’s infrastructure, providing safe and reliable rail services to its residents. From its humble beginnings with a single line and nine stations, the MTR has grown into a comprehensive network that spans all 18 districts of Hong Kong, boasting 99 stations and 68 Light Rail stops over 271 kilometers. This expansion has positioned the MTR as a trusted household name, not just in Hong Kong but also in international railway sectors.
Throughout this time, the MTR has committed to maintaining its original mission of serving the public with sincerity. Operating from 6am to 1am daily, the MTR handles over five million passenger trips during these 19 hours. As it expands, the MTR continues to uphold world-class standards, boasting over 99.9 percent in train service delivery, passenger journeys on time, and train punctuality. In recent years, the MTR has embraced technology, using artificial intelligence and big data analysis to monitor railway equipment and improve passenger experience.
The MTR has played an instrumental role in urban development. Initially, its approach was to build railway lines in densely populated areas, reducing traffic congestion and supporting Hong Kong’s economic growth. However, the approach later shifted to building railway lines for new communities and developing residential, commercial, and office spaces along these lines.
In recent years, the government has promoted new development areas with infrastructure-led and capacity-creating approaches. The MTR has been actively involved in these projects, contributing to Hong Kong’s development. New railway projects like the Kwu Tung Station, Tuen Ma Line, and Tung Chung Line have been initiated to support the development of several new communities.
The MTR is dedicated to maintaining its 45-year commitment to serve the public and keep cities moving. It aims to provide top-notch railway services to Hong Kong residents while contributing to the city’s social and economic progress.
The MTR’s Chairman, Rex Auyeung, and CEO, Jacob Kam, have echoed the organization’s commitment to providing safe, reliable, and efficient railway services. They emphasized that the MTR’s role extends beyond transportation to supporting the city’s development.
The MTR has also been at the forefront of implementing the “Rail Plus Community” concept, building vibrant communities around railway stations. Examples of such communities include Telford Gardens and LOHAS Park, which have been designed to meet residents’ daily needs.
MTR’s financial model, known as “Rail plus Property,” has been key to its success. By using the profits from property development along the railway lines, the MTR has been able to fund railway projects without relying on public funding. This model has led to sustainable financial arrangements that have benefitted the community.
Over the past 45 years, the MTR has been committed to utilizing and allocating resources for daily operations, construction of new railways, regular maintenance, and asset renewal. This dedication has positioned the MTR as a recognized brand locally and internationally.
